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The official launch is scheduled for the 29th of July 2011. We think you’ll be pleased with the rich features and simplicity of operation that have been built into these solutions. For the first time, a management console has built expressly f

Network Monitor :: PacketTrap MSP, from Quest Software®,




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PacketTrap MSP®

PacketTrap MSP, from Quest Software®, is an integrated monitoring, troubleshooting, and remediation platform that enable VARs, MSPs and System Integrators to offer reliable and secure managed network monitoring services to numerous small and medium  sized businesses. It ensures you are the first to know about bandwidth clogs, device failures, and connectivity issues. It takes only minutes to install, is simple to configure and scales easily with the growth of the MSPs customer base. PacketTrap MSP is the most affordable and complete MSP monitoring solution on the market.

New Features :


PT Anti Virus          Custom reports and dashboard gadgets

Global policy management   Increased monitoringintervals

Virtual infrastructure monitoring   Exchange 2010 Monitoring


Open API

More on Managed Service Provision : click here


Install and configure new customers in minutes

User friendly  and easy to use interface

Monitor and troubleshoot local and remote sites

Isolate network problems to prevent downtime

Advanced  reports and alerts  Website surfing activity

Network traffic analysi Go live monitoring

Virtual machine monitorin VoIP monitoring

Flexible deploymen. Performance  baselines

Network visibility dashboard Remote contro Ticketin

Custom scripting  Custom SNMP monitoring

PSA integration with Autotask, ConnectWise & Tigerpaw

Network mapping

Additional Feature Summary:


24 x 7 x 365 Automated  ; System management

Patch management and updates  ; Complete network monitoring

Remote management ;  Application deployment

Asset management ; Ticketing/service desk integration

Privacy—anti-spy, anti-virus ; User state management

Automated remediation ; Smart policies


How it Works

PacketTrap MSP is installed onsite at your data center or office location. At least one agent is then installed at each customer location to establish a secure, encrypted tunnel between you and the customer. The customers network can be monitored by the single agent via SNMP, WMI or be used to automatically deploy agents to the Windows, Linux and Mac machines. Information from the agent(s) is transferred back to your MSP server. Configuration, monitoring, management, and device remote control is done via the

PacketTrap Studio or a Web Browser.

Supported Technologies


 SNMP V1, V2c, V3  ; WMI application monitoring  ; NetFlow, sFlow, J-Flow

Support for 32 and 64
  ;  Windows, Linux, Mac agents

, WANs, wireless LANs, routers, switches

  ATM, frame relay4  ;   Exchange, SQL, Active  Directory

System Requirements


CPU speed: 3.0 GHz Hard drive Space: 20GB Memory: 3 GB

Operating  system: Windows 2003 SP1 or 2008Server (32-bit or 64-bit)

Database: bundled  CE, SQL Server 2005 or 2008 (Standard or Enterprise)   .NET 2.0 or higher